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Institution: Department of Correctional Services
My department have 42 000 employees spanning over more than 400 offices with 42 management areas. We are currently using both proprietary software and open source software for various tasks. I will now list areas where we are using open source software as the department.
Service Desk: GLPI, We are using GLPI for managing all calls, requests, incidents, problems and change management
Enterprise Document and Records Management: We are using alfresco
Network Monitoring : Nagios Core
Virtualization and Private Cloud: Proxmox VE
Portal and Workflow automation: Liferay and Alfresco